Privacy Policy

Last updated: 6 July 2026

This Privacy Policy explains how VS Technical Services collects and uses personal information when you contact us through this website, by email, phone or WhatsApp.

1. Who we are

VS Technical Services is operated by Vitalii Solomka, a UK-based sole trader providing property maintenance, repair and technical services in Hull and nearby areas.

Contact email: info@vstechnicalservices.co.uk

2. What personal information we collect

your name;
email address and/or phone number;
postcode or service location if you provide it;
details about the job, fault, repair or service you request;
photos or other information you choose to send to us;
basic technical data related to website use, hosting, spam protection and form submissions.

3. Why we use your information

to respond to your enquiry;
to provide quotes or estimates;
to arrange visits, appointments or service work;
to carry out requested repair, maintenance or diagnostic services;
to keep records for accounting, tax and business administration;
to protect the business from fraud, spam or misuse of the website.

4. Legal basis

We normally use your information because it is necessary to respond to your request, provide services you ask for, keep required business records, or because we have a legitimate business interest in managing enquiries and customer relationships.

5. Website forms, email and service providers

Website form submissions are processed through Netlify. Email notifications are sent to our business email address at info@vstechnicalservices.co.uk, managed through Google Workspace. We may also use accounting or administration tools for quotes, invoices, tax records and customer service.

6. Google Analytics and Google Ads

This website is prepared for Google Analytics and Google Ads conversion tracking. These tools may help us understand which pages and adverts lead to enquiries, calls or form submissions. Analytics/advertising tracking is designed to load only after consent if tracking IDs are added to the website.

You can reject analytics cookies using the cookie banner. Essential website functions and hosting logs may still operate for security, performance and form handling.

7. Sharing your information

We do not sell personal information. We only share it when necessary to provide the service, manage the website/email systems, comply with legal obligations, or where you ask us to do so.

8. How long we keep information

Enquiries that do not become jobs are normally kept only as long as needed to respond and manage follow-up. Customer and accounting records may be kept for longer where required for tax, accounting or legal reasons.

9. Your rights

You can contact us to ask for a copy of your personal information, correction of inaccurate information, deletion where appropriate, or to object to certain use of your information. Email info@vstechnicalservices.co.uk.

10. Changes

We may update this policy from time to time. The latest version will be published on this page.